FREE DELIVERY ON ALL ONLINE ORDERS  WITHIN SERVICE ZONE - SOME THINGS TO KNOW:

  • The Free Home Delivery offer applies to kootenayflooring.com online orders only.

  • Large or Heavy items such as rolls of carpet require prior arrangement for offloading

  • The delivery driver is not required to move items into your home or business.

  • The Free Delivery offer is subject to change without notice.

  • Free delivery applies only to addresses within our service zone unless otherwise stated in description 

  • Returned or exchanged products eligible for return are required to be returned to our Invermere location.

HOW AND WHEN ORDERS ARE SHIPPED AND DELIVERED
 

  • Orders are delivered directly to the delivery address you have provided, special arrangements may be provided upon request.

  • Orders are delivered in approximately 1 - 10 business days unless otherwise stated

  • Normally, deliveries are scheduled to arrive Monday to Friday, between 9 am and 6 pm local time, but may arrive after hours.

  • We will contact you via the provided phone number prior to attempting delivery.

  • If you are not home to accept your delivery, and we can't reach you to arrange delivery you will need to contact us to reschedule

  • Delivery outside our service zone is available for additional cost, contact us for rates.

Kootenay Flooring Delivery Policy

© 2015 Kootenay Flooring